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How accurate is the transcription?

We rely on fancy computers and AI to help out with the transcription in order to make it as accurate as possible. Even so, it won't always be perfect. You can help by speaking clearly and ensuring that you have good signal strength.

Can I switch plans?

Yes, at any time. Get in touch and we'll handle the process.

How do I cancel?

Canceling is an easy and no-questions-asked process. Simply send us an email and we'll take care of it.

What are Flashback emails?

Flashback emails are one of our favorite features! We'll periodically send you emails about what you've done on the same day in the past (ex. "Here's what you did on this day last month").

Are my recordings private?

Absolutely. We take the privacy and security of your information very seriously. All of your recordings will be encrypted, securely stored, and inaccessible to anyone else.

In which countries are you available?

We are currently only accepting phone numbers from the US and Canada. If you have a phone number based in another country, get in touch to hear about options for your specific country.